Smart Controller / Wireless gamepad nit working

The controller and the USB receiver aren't connecting, making it useless.

Model number MMP-1251

piborg's picture

If the LEDs are not coming on then it is probably that one of the battery contacts in the gamepad is not actually touching the battery. We have seen a couple of these gamepads with this particular problem.

We managed to get a gamepad with this issue to work by using a screwdriver to adjust the metal plates in the battery compartment so that it made contact with the batteries properly.

If you want to give it a go you can try adjusting the contacts like we did, or you can return the gamepad to us for a replacement one.

If you would rather have a replacement please send our sales team a message using our contact form, select the "Direct contact" option and explain that you want to return the faulty gamepad for replacement.

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